Agreement to Terms of Use
- Prices quoted are in Singapore Dollars (SGD) and are inclusive of prevailing government taxes.
- Kindly inform us of any allergies or special dietary requirements when placing your order.
- Please review your orders for accuracy before checkout. No changes can be made once orders have been placed.
- To order online, registered customers must first log in by keying in their email address and password.
- Mode of payment is strictly by credit or debit cards only.
- Not valid with membership, credit card and promotional programs, benefits and discounts.
- Shangri-La Circle point accrual is valid. Please provide membership number.
- Product images shown are for illustration purposes only. Actual product may vary.
- For more information, please call Dining Reservations at (65) 6213 4398 or email dining.sls@shangri-la.com.
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Privacy Policy
Delivery
- All delivery orders must be placed at least 90 minutes in advance (except for selected items), cakes from Shophouse by Shangri-La will require 3 days advance order.
- Delivery fee is SGD20 nett per location in Singapore. Complimentary delivery for purchases above SGD200 nett.
Takeaway
- All orders must be placed at least 30 minutes in advance (except for selected items), cakes from Shophouse by Shangri-La will require 3 days advance order.
- All orders can be collected from Shophouse by Shangri-La, located in the Tower Wing Lobby or Grab & Go from hotel's driveway.
Refund/Cancellation Policy
- Payment will not be refunded or exchanged for cash. Any un-used value will be forfeited.
- Should there be any ordered items(s) which are not available, the hotel shall contact the customer to offer alternatives. Customer can choose to either:
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Accept alternative item suggested by hotel, or
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Cancelling the order and receive full refund